Law Technology Today From the ABA Legal Technology Resource Center
A remote receptionist ensures every call is answered promptly and professionally.
Read More »Watch: Work Smarter, Not Harder, With a Remote Receptionist
Pros and Cons of a Virtual Law Office
If you choose a virtual office, it’s important to have the practice management tools and resources to adequately run your virtual office.
Read More »Work Smarter, Not Harder, With a Remote Receptionist
When you're running a practice, your phone means growth—and managing incoming calls can be tricky. A missed call can mean a missed opportunity.
Read More »Five Positive Phrases You Should Steal
If you’re looking to beef up your customer service vocabulary, we’ve got our five favorite phrases for delivering exceptional experiences.
Read More »How Gratitude Can Benefit You and Your Business
Study after study has shown gratitude helps people become healthier, happier, and more successful, and it can impact your business in the same ways.
Read More »Phone Answering Etiquette: Five Things to Avoid Saying on the Phone
You can boost your phone etiquette by avoiding or swapping out just a few phrases.
Read More »Watch: Developing Client Relationships That Drive Word-of-Mouth Referrals
Touchpoints are critical to client trust. In this video, we will take a deep dive into specific touchpoints and how they directly affect that trust. Developing trust with clients may seem like a given, but you will come to find that there are various ways to inadvertently have a negative impact. Once these negative areas are identified, you will learn …
Read More »Start with Trust: Developing Client Relationships That Drive Word-of-Mouth Referrals
Touchpoints are critical to client trust. We will take a deep dive into specific touchpoints and how they directly affect that trust.
Read More »