Firms today flourish or fail on customer service, and the pandemic brought the need for efficient customer service into sharp relief. Spurred on by consumers’ march to all-digital services, when in-person support all but disappeared for almost two years. Many firms have been looking for solutions to improve customer service efficiency while simultaneously handling massive spikes in digital-service demand. With …
Read More »Is it time for your law firm to do a trust tune-up?
This sponsored post comes from writer and former attorney Jennifer Anderson on behalf of InfoTrack. You can find more articles and resources to help build your legal career at InfoTrack’s website. The practice of law is highly dependent on trust. Clients need to trust their lawyers. Lawyers need to trust their clients. We all need to trust in judges, juries, …
Read More »Take a Coffee Break with Sage Timeslips
Grab a coffee on us! Join Sage on September 14th at 1pm ET (or every month!) for a brief overview of the Sage Timeslips solution. During this session, you will get a $5 gift card to enjoy the coffee of your choice while you see the product in action, plus a live Q&A to get all your questions answered by …
Read More »Women of Legal Tech: Kristin Tyler
Kristin Tyler is Co-Founder & Chief Brand Officer at LAWCLERK. Three points to summarize you and your work in legal tech. I am one of the co-founders of LAWCLERK (www.lawclerk.legal) along with Talitha Gray Kozlowski and Greg Garman. At LAWCLERK, we are committed to helping attorneys connect with our network of freelance lawyers for project based …
Read More »Women of Legal Tech: Caroline Hill
Caroline Hill is Editor-in-chief at Legal IT Insider. Three points to summarize you and your work in legal tech. I write about all the latest legal technology news and trends. I have been working in the legal sector for almost thirty years, whether as a paralegal, lawyer, or legal journalist. I began my career in legal …
Read More »Women of Legal Tech: Natalie Knowlton
Natalie Knowlton is Co-Founder & A2J Policy Principal at Access to Justice Ventures, LLC. Three points to summarize you and your work in legal tech. The percentage of self-represented litigants in civil and family law matters is massive, and with this trend comes massive opportunities for legal tech innovators. I have studied and closely follow the …
Read More »Women of Legal Tech: Nicole Morris
Nicole Morris is Professor & Director of Innovation and Legal Tech at Emory University School of Law. Three points to summarize you and your work in legal tech. Focus on the problem to be solved; Are you solving the right problem? Innovation is an iterative process. Getting negative results will happen and this is valuable information …
Read More »Women of Legal Tech: Carol Schlein
Carol Schlein is Founder/President at Law Office Systems, Inc. Three points to summarize you and your work in legal tech. Creative Problem solver. Legal tech pioneer as woman lawyer turned legal tech consultant. Trusted tech advisor to hundreds of law firms! How did you become involved in legal tech? Found that I loved to train people on …
Read More »Women of Legal Tech: Jacqueline Schafer
Jacqueline Schafer is Founder & CEO of Clearbrief. Three points to summarize you and your work in legal tech. Jacqueline is the founder and CEO of Clearbrief (2022 New Law Company of the Year, Legalweek; 2021 Startup of the Year, American Legal Tech Awards). She also received the 2021 APEX Legal Innovation Award from the WA State Bar …
Read More »Women of Legal Tech: Olga V. Mack
Olga V. Mack is VP / CEO of Parley Pro at LexisNexis. Three points to summarize you and your work in legal tech. I am an award-winning general counsel, operations professional, startup advisor, public speaker, adjunct professor, and entrepreneur. I co-founded SunLaw, an organization dedicated to preparing women in-house attorneys to become general counsels and legal leaders, and …
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