Tag Archives: Clio

Several years ago, Clio’s research team began a multi-year cohort analysis to identify contributors to sustained revenue growth among highly successful law firms. Our goal was to find great examples of successful law firms—and to define best practices for other legal professionals hoping to grow their businesses. In this article, we discuss how our research team correlated the adoption—and use—of …

The legaltech industry has grown significantly in recent years, and Clio remains at the forefront of this growth. After raising a combined US$360 million in our Series D and Series E investment rounds, the latter resulting in a $1.6 billion valuation, Clio earned unicorn status. Most recently, we announced Clio’s centaur status—a title reserved for private SaaS companies that achieve …

Today’s tech-savvy clients expect online payment options—especially the ability to pay by credit card. And this expectation is the default for all companies they do business with, including hiring a lawyer. According to the U.S. Federal Reserve, the use of credit cards grew 392%, while checks declined by 66%, between 2000 and 2018. Accepting online payments not only provides more …

In today’s hyper-convenient and connected world, clients can shop for a near-limitless selection of items—from anywhere, anytime. They can consume a diverse range of content in a few quick clicks. And they can communicate with service providers through channels of their choice. This expectation of ease is no different for the legal industry, especially when it comes to making payments. …

Bringing automation to your firm can save time and money. But where do you begin? And how do you ensure the automation process doesn’t sacrifice your ability to provide a client-centered experience? Below we’ve outlined the best practices when it comes to investing in the automation process. Why automate law firm processes? Lawyers can automate a significant portion of their …

How firms can identify the five main areas of law firm tasks where automation will help most.

The 2021 Legal Trends Report found that 66% of clients expect law firms to accept online payments.  

No matter the size or technological experience, embracing technology is the first step to becoming a more profitable law firm.

Clients care about affordability, and lawyer payment plans prioritize just that.

A Net Promoter Score, or NPS, is a metric commonly used to rate customer satisfaction.