A Q&A with the authors about their step-by-step guide to incorporating client service interviews into your firm's client relationship management strategy.
Read More »Watch: 7 Ways to Provide Great Service and Sign More Cases
Client service is an easily overlooked aspect of law firm operations today. However, consumers are more conscious of service quality than ever.
Read More »7 Ways to Provide Great Service and Sign More Cases
Client service is an easily overlooked aspect of law firm operations today. However, consumers are more conscious of service quality than ever.
Read More »Building Competitive Client Services with Business Intelligence
As in-house counsel continue to cull their legal resources, law firms are focusing on client services as a competitive differentiator.
Read More »Key Sources of Client Disputes
You may be an excellent lawyer, yet client disputes are an inevitability at every law practice. And if you’re not prepared, they can become more than an annoyance — they can threaten the life of your practice in extreme cases. There’s nothing like having all the relevant facts at hand to settle a dispute quickly. And the latest practice management …
Read More »7 Sources of Client Disputes & Prevention Measures
You may be an excellent lawyer, yet client disputes are an inevitability at every law practice. And if you’re not prepared, they can become more than an annoyance — they can threaten the life of your practice in extreme cases. There’s nothing like having all the relevant facts at hand to settle a dispute quickly. And the latest practice management …
Read More »The Rules of Attraction: Document Automation & Corporate Clients
We often feel pressure from our corporate clients to meet overwhelming expectations and deadlines. This pressure can cause us to question how we’re running our law firms and how we can attract and retain our clients without disregarding their needs. Document automation is the answer. Make your current clients happy and attract new clients by taking advantage of document automation …
Read More »Best Practices for Retaining More Clients
You’ve worked hard to obtain client leads and referrals for your law firm. Now what do you do? Learn from our panel of online legal marketing and attorney experts on best practices, new technology and intake resources that make a huge difference in retaining clients. Join us: Wednesday, December 9th 2:00pm – 2:30pm ET Find out: Top 3 online marketing …
Read More »Saving Time and Money with Online Forms
How Law Office of Ruby L. Powers uses online forms to streamline client intake.
Read More »5 Ways That You Can Provide Better Client Service
Do these 5 things to provide better client service.
Read More »