When it comes to the relationship between an attorney and their client, trust is invaluable.
Read More »Watch: Developing Client Relationships That Drive Word-of-Mouth Referrals
Touchpoints are critical to client trust. In this video, we will take a deep dive into specific touchpoints and how they directly affect that trust. Developing trust with clients may seem like a given, but you will come to find that there are various ways to inadvertently have a negative impact. Once these negative areas are identified, you will learn …
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