Industry Insight Webinar with the ABA Women Rainmakers Committee

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Industry Insight Webinar with the ABA Women Rainmakers Committee

December 11, 2019 @ 2:00 pm - 2:30 pm

Communication Across Generations
Wednesday, December 11th, 2019, @ 2-2:30 PM ET

Register with this link!

Millennials are not the first generation to bring change to the legal workplace and puzzle partners, but in numbers, upbringing and identity they and the youngest, Gen Z, bring other generations greater challenges and fears (and vice versa). How can you all establish rapport and win the confidence of people older and younger than you? Join us for a conversation on understanding the key to sustainable multigenerational client relationships, how to connect for harmonious relationships with each generation, and finally, learn about what partners and clients want to see from potential rainmakers of diverse generations.

Learning Objectives:

  • Generational differences for legal marketing, tips & effective marketing approaches for younger generations
  • Danger signs for possible loss of clients by neglecting the generational impact, assets each generation brings for business development & client service
  • Intergenerational challenges as a sales issue
  • How to achieve successful multigenerational collaboration – you can’t google it!

Speakers: Phyllis Haserot

Phyllis Weiss Haserot is the foremost workplace multi-generational expert speaking with a cross-generational voice. A “uniter,” she brings the power of cross-generational conversation and collaboration to solve the urgent problems and nuances of attracting and retaining clients and employees of different generations, achieving effective multigenerational teams, knowledge transfer, and succession planning. She leads Cross- Generational Conversation Day workshops, forums, and masterminds for professionals, knowledge workers, and university student and alumni communities. Her newest book on generational challenges is “You Can’t Google it! The Compelling Case for Cross-Generational Conversation at Work.”


December 11, 2019
2:00 pm - 2:30 pm
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