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The Ultimate Guide to Legal Payments 

Modern consumers demand convenience, security, and flexibility when paying for their goods and services, and like it or not; legal clients are no different. If your firm fails to provide the payment options that modern clients want, you risk falling short of client expectations. Poor client experience can snowball into a whole host of problems for your firm, including poor …

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EXTRAORDINARY Customer Experiences

Firms today flourish or fail on customer service, and the pandemic brought the need for efficient customer service into sharp relief. Spurred on by consumers’ march to all-digital services, when in-person support all but disappeared for almost two years. Many firms have been looking for solutions to improve customer service efficiency while simultaneously handling massive spikes in digital-service demand. With …

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Is it time for your law firm to do a trust tune-up?

This sponsored post comes from writer and former attorney Jennifer Anderson on behalf of InfoTrack. You can find more articles and resources to help build your legal career at InfoTrack’s website. The practice of law is highly dependent on trust. Clients need to trust their lawyers. Lawyers need to trust their clients. We all need to trust in judges, juries, …

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Current Challenges, Future Opportunities: Highlights from the 2022 Legal Trends Report

As the legal industry’s most in-depth examination into the state of legal practice, the 2022 Legal Trends Report brings together essential insights into how law firms have adapted their services to meet the challenges of the past three years. In addition, this comprehensive report sheds light on the forces set to shape these services in the future. Now in its …

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Which Technology Is the Best Fit for Your Law Firm?

Which Technology Is the Best Fit for Your Law Firm? As with most professional service providers, legal professionals have a tendency to fall into the “If it ain’t broke…” camp. It’s a big part of the reason why many law firms have historically been slow to adopt new technology. But over the past two years, attorneys have been put in …

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10 Tech Tools That Improve Law Firm Productivity and Profitability

We often hear lawyers say they went to law school to study law, not to learn how to run a firm. When faced with challenging daily tasks, such as managing invoices and reconciling trust account transactions, even the most brilliant legal minds struggle to build a successful practice.   Fortunately, you don’t have to do it alone. In this article, we …

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Cybersecurity for Law Firms: What Legal Professionals Should Know

This article originally appeared on the LawPay blog.  Cybersecurity incidents are on the rise. And unfortunately, law firms are attractive targets for cybercriminals.  Here’s a breakdown of why law firms of all sizes need to invest even more in cybersecurity and what they can do to keep their offices safe.  Why Law Firms are Popular Targets  The primary reason law …

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The Legal Profession Can Do Better – Real Complaints About Real Lawyers from Real People

About InfoTrack  InfoTrack is a legal software company with integration products that streamline the litigation process. Our platform connects to popular case management systems and document management systems to automate tedious litigation tasks and processes.  With InfoTrack, law firms can order eFiling, service of process, eSignatures, and more—directly from the tools they already use. The integration prepopulates case details, syncs …

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6 KPIs Any Law Firm Can Use to Measure Success

Key Performance Indicators (KPIs) have become commonplace in today’s business landscape, so much so that some may think of it as merely a buzzword. While the term may sound like nothing but jargon, it essentially refers to the business metrics that evaluate a company’s performance. Your efforts as a lawyer should reflect in your firm’s performance, and becoming a data-driven …

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Demystifying Incident Response and Data Breach Notification 

As the number of high-profile cyberattacks and data breaches has increased in recent years, more companies have made investments to better secure their systems and develop incident response plans. While these are essential concerns, a firm’s obligations don’t simply end when a threat is removed from the network, and they are able to resume normal operations. They must also notify …

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