By: Erika Segal, LawPay Brand Manager Earning money and collecting money are two very different things. It’s all too common for legal professionals to log billable hours, send out invoices to collect, and then fail to follow up and ensure that money is paid in full. The days get busy, things fall through the cracks, and money is left on …
Read More »The Importance and Value of Lead Disposition
By Vince Wingerter, CEO and founder of 4LegalLeads.com Johnny Mercer famously wrote, “You’ve got to accentuate the positive, eliminate the negative.” You may be asking – what does a songwriter from The Great American Songbook have to do with lead disposition and legal marketing? The answer is that Mr. Mercer unwittingly identified the two crucial actions regarding lead disposition. Emphasizing …
Read More »The Ultimate Guide to Legal Payments
Modern consumers demand convenience, security, and flexibility when paying for their goods and services, and like it or not; legal clients are no different. If your firm fails to provide the payment options that modern clients want, you risk falling short of client expectations. Poor client experience can snowball into a whole host of problems for your firm, including poor …
Read More »EXTRAORDINARY Customer Experiences
Firms today flourish or fail on customer service, and the pandemic brought the need for efficient customer service into sharp relief. Spurred on by consumers’ march to all-digital services, when in-person support all but disappeared for almost two years. Many firms have been looking for solutions to improve customer service efficiency while simultaneously handling massive spikes in digital-service demand. With …
Read More »Is it time for your law firm to do a trust tune-up?
This sponsored post comes from writer and former attorney Jennifer Anderson on behalf of InfoTrack. You can find more articles and resources to help build your legal career at InfoTrack’s website. The practice of law is highly dependent on trust. Clients need to trust their lawyers. Lawyers need to trust their clients. We all need to trust in judges, juries, …
Read More »Current Challenges, Future Opportunities: Highlights from the 2022 Legal Trends Report
As the legal industry’s most in-depth examination into the state of legal practice, the 2022 Legal Trends Report brings together essential insights into how law firms have adapted their services to meet the challenges of the past three years. In addition, this comprehensive report sheds light on the forces set to shape these services in the future. Now in its …
Read More »Which Technology Is the Best Fit for Your Law Firm?
Which Technology Is the Best Fit for Your Law Firm? As with most professional service providers, legal professionals have a tendency to fall into the “If it ain’t broke…” camp. It’s a big part of the reason why many law firms have historically been slow to adopt new technology. But over the past two years, attorneys have been put in …
Read More »10 Tech Tools That Improve Law Firm Productivity and Profitability
We often hear lawyers say they went to law school to study law, not to learn how to run a firm. When faced with challenging daily tasks, such as managing invoices and reconciling trust account transactions, even the most brilliant legal minds struggle to build a successful practice. Fortunately, you don’t have to do it alone. In this article, we …
Read More »Cybersecurity for Law Firms: What Legal Professionals Should Know
This article originally appeared on the LawPay blog. Cybersecurity incidents are on the rise. And unfortunately, law firms are attractive targets for cybercriminals. Here’s a breakdown of why law firms of all sizes need to invest even more in cybersecurity and what they can do to keep their offices safe. Why Law Firms are Popular Targets The primary reason law …
Read More »The Legal Profession Can Do Better – Real Complaints About Real Lawyers from Real People
About InfoTrack InfoTrack is a legal software company with integration products that streamline the litigation process. Our platform connects to popular case management systems and document management systems to automate tedious litigation tasks and processes. With InfoTrack, law firms can order eFiling, service of process, eSignatures, and more—directly from the tools they already use. The integration prepopulates case details, syncs …
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