Breaking the Barriers to Knowledge Sharing The beautiful thing about working in a law firm is that you have access to the collected wisdom of the lawyers and support staff of the firm. Their experience and advice are easily available to you, no matter who you are or where you sit within the organization. In theory, this is an accurate …
Read More »When Technologists Nudge
After endless hours of analysis and planning, we thought we had created an extremely fine piece of technology for the lawyers of the firm. And then we launched the application, only to discover that the lawyers didn’t agree with our assessment of the tool. It was, to put it mildly, disappointing. This experience is not unique to our team, and …
Read More »What Technologists Can Teach Lawyers
A consultant I once knew stated in a technology benchmarking report that while her client (a law firm) did in fact own industry-standard technology, the lawyers of that firm did not know how to use more than ten percent of the capabilities of their technology. In this situation it was abundantly clear that the technologists in that firm had a …
Read More »Improve Your Legal Practice Through Gamification
At the beginning of each year, adults all over the country promise themselves that this will be the year they finally get fit. Like those adults, I resolved in January to get more exercise. It’s now six weeks into the new year and I’m finding that I need a little more encouragement to stick with my New Year’s resolution. In …
Read More »