Michelle is the founder of the Legal Learning Development Network, a training and consulting company focused on law firms and legal departments. For three decades, Michelle worked in law firms of every size, most recently as the training manager of an AmLaw 100 international firm. Early in her career she worked as a legal secretary and paralegal in numerous practice areas. For the last 17 years, she has been providing training, as well as desktop configuration and support, and believes strongly in understanding the demands on her users and the work they do. Having served as an officer of the International Legal Technology Association (ILTA) for the past five years, Michelle is well-known in the legal community and is a frequent speaker and writer on law firm training, professional development, and technology related topics. After being an advocate for law firm electronic filers, Michelle was appointed to the Texas Judicial Committee on Information Technology as they implemented mandated e-filing in courts across the State of Texas.