It should be no secret that online reviews are a powerful tool that can influence buyer behavior. In fact, a vast majority of consumers now say they trust online reviews as much as personal recommendations from family and friends. Despite all of that, many firms are still leaving online reviews to chance, but doing so is a big mistake. So what can your firm do to make sure it is taking control of its online reputation? You should proactively seek feedback from all of your clients in the form of online reviews. Doing so will boost local SEO, improve consumer confidence in your business, and provide you with invaluable insights that will help you improve your operations.
Join us for this presentation to learn first-hand from experts at Podium how to harness the power of customer feedback and make the most out of your online reviews.
Key takeaways include:
- Why online reviews matter to your business
- How to harness the power of customer feedback
- How to use online reviews to climb up local search rankings
- Tips and tricks proven to help businesses collect 100’s of new reviews
Tyler Roberts – Regional Director of Sales at Podium
Tyler Roberts serves as a regional director of sales for Podium, a SaaS platform that helps businesses interact with their customers through SMS text messaging and influence purchase decisions by streamlining the collection and management of online reviews. Tyler received his BS in business management from Brigham Young University and is experienced in helping businesses manage their customer experience programs and digital marketing efforts. In his free time he enjoys skiing and spending time with his wife doing various outdoor activities.
Hayley Sonntag – Marketing Specialist at Podium
Hayley Sonntag has worked in many areas of marketing at Podium. She mainly focuses on driving demand through industry-specific publications and advertising. Hayley received her BS from Brigham Young University in Marketing. Her passion is understanding the market through research and customer feedback. In her free time, she enjoys trying new restaurants and going to the movies.
*Please note that this was a non-CLE webinar.