Whether they’re recommending your store to their inner circle or sharing their feelings on an online review site, what past consumers have to say can go a long way toward convincing potential clients to do business with you. So what can you do to harness the voice of your happy clients and make sure it is reaching the right people at the right time?
The vast majority of consumers now say they trust online reviews as much as personal recommendations from family and friends, so you need to be proactively seeking feedback from all of your clients in the form of online reviews. In this video, you’ll discover why targeting online reviews on the sites that matter most to your clients will help your firm stand out from the crowd and ultimately get clients to choose you.
- How online reviews impact local search ranking
- Which online review sites are best for your law practice
- Tips and Tricks for collecting 100s of reviews
Tyler Roberts – Regional Sales Director
Tyler serves as a regional director of sales for Podium, a SaaS platform that helps businesses interact with their customers through SMS text messaging and influence purchase decisions by streamlining the collection and management of online reviews. Tyler received his BS in business management from Brigham Young University and is experienced in helping businesses manage their customer experience programs and digital marketing efforts. In his free time he enjoys skiing and spending time with his wife doing various outdoor activities.”
Rob Mayfield – Product Marketing Manager
Rob heads up product marketing at Podium, a SaaS platform that helps local businesses interact with their customers through SMS text messaging and influence purchase decisions by streamlining the collection and management of online reviews. Mayfield is very experienced in both customer acquisition marketing and internal customer marketing from his time at Instructure and Podium. Mayfield has a BS in Marketing and a minor in Political Science from Brigham Young University.”
Please note, this is a non-CLE webinar.