In these competitive times, collaboration is of the utmost importance in order to not only keep your clients, but to keep them happy. Now more than ever, clients are getting more closely involved in their legal work. They want to be more connected and have more control in these matters, and will likely walk if they don’t find what they need.
So how do you collaborate in this digital age? Watch this video and discover:
- Clients’ wants and needs
- How to provide better client service
- Resources available to improve client service/collaboration
- How to retain clients and grow your firm
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