In this video, we will cover the best communication practices for addressing clients followed by the ins-and-outs of creating an effective fee agreement. Lastly, you will discover the necessary steps it takes to run an efficient and ethical office by understanding financial control and the psychology of billing, including a discussion on the proper use of trust accounts.
- Interviewing clients
- Creating trust with fee agreements
- Handling Trust accounting
- Smart billing and collection
Claude E. Ducloux, Attorney at Law, Board Certified in Civil Trial and Appellate Law, Tx Bd. of Legal Specialization; LawPay’s Director of Education, Ethics, and Compliance.
Claude is an attorney licensed in Texas, Colorado, and California who speaks regularly on Legal Ethics, Law Office Management, and Trial-Related topics. In 2011, he won the highest statewide award from the State Bar of Texas for lifetime contribution to CLE, and has been invited to speak at more than 150 programs since Jan 1, 2009. Mr. Ducloux has a long legacy of bar service, including being President of the Austin Bar Association, and serving as Chair of almost every major Bar-related entity, as well as the Texas Bar Foundation.
Please note: this is a non CLE session.
Feature image from Shutterstock.